Why Online Reviews Are Essential to Growing Your Business
According to a survey by Search Engine Land, 72% of consumers trust online reviews as much as personal recommendations from real people. Positive customer reviews are considered to be one of the most influential factors in converting new prospects to clients. So, what are the best practices for cultivating reviews?
The Key To Getting More Customer Reviews
There is no substitute for providing a first class customer experience. This is the basis for any stellar reputation management strategy. The second factor is introducing an effective and systematic process that invites all your clients to give you feedback. Making this process easy for your clients ensures a continuing good client experience.
All reviews are important. Yes, you would prefer only good reviews, but the bad reviews are even more useful as they can point to what needs to be corrected for providing an even better customer experience. Responding the right way to a client who has posted a bad review can turn that client into a customer for life!
We provide a reputation management solution and consulting service that not only helps you put a stellar client experience in place, but also makes it super easy for your customers to give you reviews and spread the good word about your business on the local internet sites that matter.
Our reputation expansion solution helps you tactfully invite customers for their review of your service (s) and guides them step by step through the online review process.
Call us on 1.800.265.0597 to set up a complimentary consultation and we will walk you through the latest research, how to implement it in your business and begin a process that will help you build your business.